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Customer Service in Higher Education – A Values Approach

December 13, 2023 @ 11:00 am 12:00 pm CST

Learn how to develop a service-oriented, sustainable relationship with students over time and in diverse situations.  The session will offer five simple and easy-to-follow customer service principles for improved customer service in colleges and universities.

The webinar is for staff, faculty, administration – anyone who works at a college!

Presenter:

Steve Smith, Director of Higher Education Services, Trellis Strategies 

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